Too often in the aged care environment your team and managers can become emotionally invested in dealing with conflict between residents’ representatives, especially when the conflict is amplified by groups within a facility.

Aged Care Advisory Service provides an independent and external perspective between the aged care provider, residents and their representatives. This service, aimed at finding a lasting resolution enables the aged care providers management team to become integral in the solutions and ongoing communications.

In addition this service results in reducing formal complaints and enhances communication in difficult and often stressful situations.